It literally took me 30 minutes to forward an email from Google’s Inbox

It was at the midnight when I received an important email that I needed to forward to my partner. I was too lazy to open my laptop for such a simple task as email forwarding and it was my phone that notify me. So, I unlocked my phone, open Google’s Inbox App. I use Inbox because it is a lot simpler than iOS default mail app and Gmail. I read the mail, opened the attached pdf which I prefer to see file size before opening because I just want to. But I couldn’t.

Am I the only one around here who wants to know the file size before downloading

Then the problem the came when I want to forward it. I touched the floating action button with an arrow icon which I’m not sure whether it means “reply” or “forward”. Sadly, It was a reply button. And I knew it by reading the “to” field hint text.

Nope that’s now the reply button moment

“Ok, that’s not a forward button” I thought. And I continue my journey for searching for a forward button. I searched through the toolbar options menu items. There’s three dots on the right/end which usually means more actions are hidden in this. But when I touched that button, it was a“Move To” button where I can move the email into trash, spam, bundled, etc…

I thought three dots button is for showing more actions which can’t fit in the toolbar

At that time, I thought I should open my macbook and forward but inner me was suggesting to learn “how to forward an email through Google Inbox iOS app”. I googled it and I couldn’t find it on the first page. I didn’t go to the second result page because I might have found a dead body.


I reopen Inbox App. I just keep scrolling and enjoying the rubber band bouncing. That’s when I found the forward button. The FAB was transformed into a different icon. It’s also an arrow but it’s different from reply. So, it must be “Forward”. I touched that it shows three actions which was pretty confusing because I never had to choose before forwarding. But after choosing to include attachments, I finally found a “to” field, type my partner’s email and send.


I think forwarding is an action which is done by many users frequently. I shouldn’t be hidden. The FAB should show more actions rether then just reply.

Mobile App Developer from Burma

Love podcasts or audiobooks? Learn on the go with our new app.

Recommended from Medium

Designing a better notification experience for iOS

Welcome to the Note Taking Apocalypse

Make your shadows awesome

A card with the words, “Shadows: How to make it better” written on it.

Product comparison sucks and loses companies money

Key takeaways from UX Cambridge 2018

Baseline grids & design systems

The Voltage Control Design Sprint Scorecard

Elevate your UI with ThemeShadow

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store
Myat Min Soe

Myat Min Soe

Mobile App Developer from Burma

More from Medium

Design for Safety: A comprehensive guide

The Daily PPILL #7 — The Chosen Ones

Why use Slack or MS Teams instead of WhatsApp?

Today’s product design learning…why the ‘minimal amount of clicks’ metric is essentially nonsense